MJ
Michelle J
1 reviews | Active since Nov 2015
11 Nov 2015, 09:52
Disgusting Service.
Very very bad service! Disgusting! I was called,sms en emailed daily to urgently submit my documents for my unclaimed benefits. So 2 day 4 months down the line I was suppose to receive my paymeny after I had to call them on a daily to weekly basis. Last week and this week 2 people confirmed check your account on Wednesday,check today.....NOTHING. called them AGAIN now they cant tell me when I will receive my money as it takes 14 work days and needs to be check...every time I call I get a different story. Will never ever invest with them ever again.
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Replies (1)0
Replies (1)Alexander Forbes Financial Services's replyOfficial
11 Nov 2015, 15:25Hello Michelle1987,
Thank you for taking the time to advise us of the issues with your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Thank you for taking the time to advise us of the issues with your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Alexander Forbes Financial Services's reply11 Nov 2015, 15:25
Official
Hello Michelle1987,
Thank you for taking the time to advise us of the issues with your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Thank you for taking the time to advise us of the issues with your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
