MJ
Michelle J

1 reviews | Active since Nov 2015

11 Nov 2015, 09:52

Disgusting Service.

Very very bad service! Disgusting! I was called,sms en emailed daily to urgently submit my documents for my unclaimed benefits. So 2 day 4 months down the line I was suppose to receive my paymeny after I had to call them on a daily to weekly basis. Last week and this week 2 people confirmed check your account on Wednesday,check today.....NOTHING. called them AGAIN now they cant tell me when I will receive my money as it takes 14 work days and needs to be check...every time I call I get a different story. Will never ever invest with them ever again.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply11 Nov 2015, 15:25
Official
Hello Michelle1987,

Thank you for taking the time to advise us of the issues with your claim.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,
Kusha Naidoo