SM
SHAHEEN M

1 reviews | Active since Oct 2023

14 May 2026, 10:33

disgusting service

extremely unsatisfied i put in a claim in febuary for my unclaimed benefits only to find out a mistake was made on their side putting the wrong membership ive phoned them 4 times to have it cancelled and re done on the unclaimed membership number and to date i havent got a straight answer with regards as to a update phone calls are promised comunication with their administrators promised but nothing happens

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply14 May 2026, 14:09
Official
Dear SHAHEEN

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience