SM
SHAHEEN M
1 reviews | Active since Oct 2023
14 May 2026, 10:33
disgusting service
extremely unsatisfied i put in a claim in febuary for my unclaimed benefits only to find out a mistake was made on their side putting the wrong membership ive phoned them 4 times to have it cancelled and re done on the unclaimed membership number and to date i havent got a straight answer with regards as to a update phone calls are promised comunication with their administrators promised but nothing happens
Helpful (0)
Replies (1)0
Replies (1)Alexander Forbes Financial Services's replyOfficial
14 May 2026, 14:09Dear SHAHEEN
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply14 May 2026, 14:09
Official
Dear SHAHEEN
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
