LT
Lindsey T

1 reviews | Active since Oct 2017

13 Oct 2017, 10:19

Disgusting service

We requested certain documentation from Alexander Forbes' Pensions Department almost a year ago and to date we have never received it. When we follow up they say it is with the administrator.

For a year! Disgusting service. No apologies. They truly do not care about their customers.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply13 Oct 2017, 10:35
Official

Thank you for bringing this matter to our attention.

We apologise for the service you've experienced.

We will be in contact with you via the details provided for more info in order to investigate this matter.

Kind Regards

Bengy Marais