NB
Nicole B
1 reviews | Active since May 2024
07 Oct 2024, 12:59
Disgusting service!
I have spent over 4 hours holding to try get a document No one never answers. I have sent 7 emails already Your whatsapp is not working I have sent 20 messages on Facebook No one cares to respond
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
09 Oct 2024, 11:14Dear Nicole
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply09 Oct 2024, 11:14
Official
Dear Nicole
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations