PW
Portia W

1 reviews | Active since Mar 2018

24 Jul 2023, 17:34

Disgusting Company!!!!!

This company is beyond pathetic ,they are refusing to give out my tax certificate,their app and website does not work and you will not find what you looking for ,the call centre agents will treat you like you stupid ,sending you from pillar to post ,promising to revert back while they don’t ,no one knows anything there ,no respect for its clients ,you will spend hours on the phone being sent from pillar to post ,over the years ,I’ve never called and received assistance,

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply25 Jul 2023, 07:50
Official
Dear Portia

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 

We will investigate your query and provide feedback with the contact details provided. 

Kind Regards 
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