Disgraceful behavior

I have been trying for days now to Submit my withdrawal Claim with no joy, all the emails I have send gives you an automated reply which says you will be contacted within three working days, they have a message saying due to the high claim volumes they're not processing any claims on AF Connect, offering no other alternative way to submit your claims all the contact numbers they have is not available even the WhatsApp number they give as an option. So if one is struggling to submit a claim it means you will.have to wait even longer now for your withdrawal to be processed and paid out.