BX
Barbara X
1 reviews | Active since Jul 2012
07 Oct 2024, 21:45
Disaster!!
Poor services, lack of accessibility to clients, poor communication and poor setup of their systems and operations towards servicing client claims.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
10 Oct 2024, 13:30Dear Barbara,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Oct 2024, 13:30
Official
Dear Barbara,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations