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Nkateko R
1 reviews | Active since Sept 2019
19 Dec 2022, 20:55
Disappointment
Took them 3 months to resolve my claim, no feedback sent until I logged a complaint on Hellopeter. Spent plus minus R400 calling all the time to findout on the outcome of my claim each time. I wouldnt recommend them, a total disappointment. They dont even deserve that one start.
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Replies (2)NR
Nkateko R's updateReviewer Update
20 Dec 2022, 16:03I don’t care about your private response, dreadful experience I had with your organisation. Already advised people close to me to withdraw their investments with your organisation if they don’t want to experience such issues later on, Im happy to say that some of them have already started the process and some are yet to start.
NR
Nkateko R's update20 Dec 2022, 16:03
Reviewer Update
I don’t care about your private response, dreadful experience I had with your organisation. Already advised people close to me to withdraw their investments with your organisation if they don’t want to experience such issues later on, Im happy to say that some of them have already started the process and some are yet to start.
Alexander Forbes Financial Services's replyOfficial
20 Dec 2022, 16:47Dear Nkateko
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Kind Regards
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply20 Dec 2022, 16:47
Official
Dear Nkateko
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Kind Regards
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
Kind Regards
Customer Insights and Escalations