RT
Ramatshabela T
1 reviews | Active since Jan 2021
13 Dec 2021, 16:21
Disappointing service
The service i have received from Alexander Forbes has been shocking, I have been trying to call them for the past week with no success the phone lines just disconnects after you have gone through all the admin of selecting your choices. Really disappointing
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
14 Dec 2021, 08:00Dear Ramatshabela
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-1759
AAAA-1759
Alexander Forbes Financial Services's reply14 Dec 2021, 08:00
Official
Dear Ramatshabela
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
AAAA-1759
AAAA-1759