Disappointing Experience with Alex Forbes

I recently resigned and withdrew my funds from Alex Forbes, but the experience has been frustrating due to poor communication.

Despite submitting all necessary documentation, I only received the savings pot amount, while the retirement account funds remain outstanding. Numerous attempts to contact Alex Forbes have been met with silence.

No one has reached out to explain the delay or provide updates on the status of my withdrawal. The lack of transparency and communication is alarming.

Details:

- Policy Holder: Thobani Siboniso Buthelezi - ID Number: ***

I urge Alex Forbes to improve their communication channels and address customer concerns promptly.

*Concerns:*

- Poor communication - Delayed payment - Lack of transparency

*Recommendation:*

Prospective clients should be cautious and carefully evaluate Alex Forbes' services before investing.