1 reviews | Active since Apr 2017

26 Sept 2024, 15:59

Disappointing!!!

This is the 2nd review I am writing about how poorly this company operates. I had submitted my claim in on the 6th of September and yet no payment. Alexander Forbes being such a reputed company is nothing less than disappointing. None of their systems or their staff work, so it makes you wonder why they even exist. Terrible service!!!

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply27 Sept 2024, 09:58
Official
Dear   Rakesh  
 At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  We will investigate your query and provide feedback with the contact details provided.     Kind Regards Customer Insights and Escalation