DB
Derick B
1 reviews | Active since Mar 2021
01 Apr 2021, 10:28
Disappointed
I’m so not wanting yo write another review on Alexander Forbes but I get no response following normal channels. My claim has paid out but not sure if all or particularly and I have not received any statements I need clarity but when I phone I just get transferred all the time with no info. Please I need someone to contact me and if it’s to much to ask just send a statement at least please
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
01 Apr 2021, 10:32Dear Derick
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
UXD-681
Alexander Forbes Financial Services's reply01 Apr 2021, 10:32
Official
Dear Derick
Thank you for taking the time to advise us of the service that you experienced.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
UXD-681
DB
Derick B's updateReviewer Update
01 Apr 2021, 11:44Thank you someone did give me a call and I’m a happy customer now he put me at ease and clarified all I needed to know
DB
Derick B's update01 Apr 2021, 11:44
Reviewer Update
Thank you someone did give me a call and I’m a happy customer now he put me at ease and clarified all I needed to know