KR
Karabo R

1 reviews | Active since Jan 2019

03 Jul 2023, 15:46

Disappointed

Feedback not received regarding my claim

0
Replies (3)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply03 Jul 2023, 15:53
Official
Dear Karabo 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 

We will investigate your query and provide feedback with the contact details provided. 

Kind Regards 
Customer Insights and Escalations 
KR
Karabo R's update04 Jul 2023, 22:40
Reviewer Update
I still have not received the feed back
KR
Karabo R's update06 Jul 2023, 11:32
Reviewer Update
Thank you so much Mpho Mohlabi for the prompt feedback.. Keep up the excellent service