1 reviews | Active since May 2017
Dirty company don't invest here.
Don't ever invest here. They can't even give me an update as to why the processing period is taking this long. The person on the phone said they processing my last contribution. My last contribution was 4th Feb but Alex forbes still needs to process it. I call b*ll****. They know how urgently this is needed and why. I know a company can request they delay the process which I am convinced they are doing. Its disgusting. I'll be moving the remaining amount still invested with Alex forbes to Old mutual where my own retirement fund is. I expect this to be arranged. The process can move much faster as per their website disinvestment takes 24hrs because it's automated. The complaints department hasn't responded twice because they don't have an answer. Play dirty games get exposed for it.
I'm done playing games
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Need an answer today please.
Need an answer today please.
We hereby acknowledge receipt of your complaint and apologize for the inconvenience caused.
We can confirm that a complaints specialist has been in contact with you in order to assist.
Kind Regards
Customer Insights and Escalation
We hereby acknowledge receipt of your complaint and apologize for the inconvenience caused.
We can confirm that a complaints specialist has been in contact with you in order to assist.
Kind Regards
Customer Insights and Escalation
