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Ronel R
1 reviews | Active since Oct 2023
10 Oct 2023, 15:44
Difficulty in investing with Alexander Forbes
Good day, I want to invest funds with Alexander Forbes. I have started the process in February 2023, but to date, I have been unsuccessful. I received an e-mail from the lady that I corresponded with, asking if I am still interested in investing funds with Alexander Forbes. I have confirmed that I want to proceed with the process, but I have had no reply from her since. Who can I contact to resolve the matter? Kind regards, Ronel
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Alexander Forbes Financial Services's replyOfficial
10 Oct 2023, 16:45Dear Ronel,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Oct 2023, 16:45
Official
Dear Ronel,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations