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Musa M
1 reviews | Active since Jul 2025
26 Jul 2025, 20:26
Delays
I'm extremely disappointed with the service I've received from Alexander Forbes regarding my unclaimed benefit. Despite waiting for over six months, I haven't received any updates or payments. The lack of communication and transparency from their end has been frustrating and stressful.
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Alexander Forbes Financial Services's replyOfficial
28 Jul 2025, 08:08Dear Musa, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply28 Jul 2025, 08:08
Official
Dear Musa, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations