SK
Shawn K
1 reviews | Active since Mar 2024
24 Nov 2024, 06:40
Delayed Provident Fund payout
Delayed Provident Fund payout
I am writing to express my dissatisfaction with the delayed payout of my provident fund. Despite submitting the required documents. I have yet to receive my payout, which was due last week - My Name: Shawn Kinnear I have tried contacting your office on several occasions but my queries have been ignored. As a result, I am facing financial difficulties and would like to request that you expedite the payout process.
I would appreciate it if you could look into this matter urgently and provide me with an update on the status of my payout. If there is any additional information required from my side, please let me know.
Thank you for your prompt attention to this matter.
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Replies (1)Alexander Forbes Financial Services's replyOfficial
25 Nov 2024, 08:03Dear Shawn,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Alexander Forbes Financial Services's reply25 Nov 2024, 08:03
Official
Dear Shawn,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
