LM
Lungelo M
1 reviews | Active since Oct 2024
21 Nov 2024, 10:51
Delayed Provident Fund Payout
Today marks 7 weeks since AF received my claim
Disinvestment was successful and the tax directive has been received from SARS, what is the hold up ? I cannot afford any further delays on this claim, my car is being repossessed and my kids school fees are behind therefore I really need these funds paid out urgently! Even worse the claim has disappeared from the AF portal, i have no visibility and can not track the claim anymore. No communication from AF
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
21 Nov 2024, 12:51Dear Lungelo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Alexander Forbes Financial Services's reply21 Nov 2024, 12:51
Official
Dear Lungelo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards