NQ
Namhla Q
1 reviews | Active since May 2016
28 Apr 2019, 19:38
Delayed payment from Alexander Forbes
In January this year my sister submitted her withdrawal forma for her provident, we are now at the end of march she has not received her money and when she calls the call centre she does not get a straight. Her name is Pumeza Koopman and her ID number is ********** 186089
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Alexander Forbes Financial Services's replyOfficial
29 Apr 2019, 07:51Dear anitadlanga
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback to the client with the contact details that we have on record.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback to the client with the contact details that we have on record.
Kind Regards,
Client Services
KN
Alexander Forbes Financial Services's reply29 Apr 2019, 07:51
Official
Dear anitadlanga
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback to the client with the contact details that we have on record.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback to the client with the contact details that we have on record.
Kind Regards,
Client Services
KN