LM
LWANDO M
1 reviews | Active since Jan 2019
03 Sept 2026, 11:28
Delayed payment
The tax directive for my claim was approved on the 21st of August and I’ve been waiting for payment of the claim. Can I at least get confirmation of the payment date so that I can plan properly on my side. All the call centre does is tell me to keep waiting without confirmation of the payment will be made
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Alexander Forbes Financial Services's replyOfficial
03 Sept 2026, 13:09Dear Lwando
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply03 Sept 2026, 13:09
Official
Dear Lwando
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience