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Nqobile S
1 reviews | Active since Feb 2024
29 Feb 2024, 12:34
Delayed payment
Terrible service documents say one thing (receive payment within 4 weeks) still waiting even today nothing and it’s been 4 weeks already agents are telling me a different story now I’m being told to wait an additional 2 weeks.. disgusting service
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
29 Feb 2024, 12:41Dear Nqobile, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply29 Feb 2024, 12:41
Official
Dear Nqobile, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
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Nqobile S's updateReviewer Update
29 Feb 2024, 12:43Stop with the lies already so many complaints about the company… stop with the lies
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Nqobile S's update29 Feb 2024, 12:43
Reviewer Update
Stop with the lies already so many complaints about the company… stop with the lies