lN
lindelwa N
1 reviews | Active since Mar 2017
05 May 2025, 15:18
Delayed Claims
We are just on the same boat, I resigned 28 Feb , claim was submitted 31 March 2025 by the employer, but the status still sitting on registered for 20 days now, i called last week Friday, i was told to wait for 48 Hours for a feedback, which i am still waiting but the status is still sitting on Registered claims which is long wait according to their T&C s claims should take up to 4 to 6 weeks.
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Alexander Forbes Financial Services's replyOfficial
05 May 2025, 15:20Dear Lindelwa,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply05 May 2025, 15:20
Official
Dear Lindelwa,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation