Delay tactics on withdrawals

Disappointing Experience with [Alexander Forbes]

I'm extremely dissatisfied with the service I've received from [Alexander Forbes]. Despite my repeated requests, they've been using delaying tactics to process my withdrawal.

The reason given is that they're still investigating my last employer contribution, which is unacceptable. It's been six weeks since I made the request, and I've provided all necessary documentation.

The lack of transparency and communication from [Alexander Forbes] has been frustrating. I've tried to reach out to their customer support team multiple times, only to be met with generic responses and no resolution.

I urge others to exercise caution when dealing with Alexander Forbes. Their delaying tactics and poor customer service have left a sour taste in my mouth.