NM
Nomkhosi M

1 reviews | Active since Oct 2015

07 Oct 2015, 09:42

DELAY ON MY (ARM GROUP) PENSION FUND

Just want want to state my feeling about Alexander Forbes I have been dismissed and I call them week by week to ask for an update its now 6 weeks and they are telling me that there's no turn around time of exactly when I will get my money as the Nkomati Mine they are transferring to another system. This is really not fear as I am not working and I am busy calling them hoping to get an answer but nothing positive. What must I eat? cause at first they told me it will take 4 to 6 weeks for a payout but now they say I must wait and they don't know until when. For crying out loud I am starving I don't have any money. Can you guys please please please make it faster I cannot really take it its really frustrating. On the other hand I have to call you guys for the update and it is still costing me money that I don't have. PLEASE PLEASE PLEASE ALEXANDER FORBES PAY MY PENSION FUND.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply07 Oct 2015, 10:25
Official
Hello ThobaAkho,


Thank you for taking the time to advise us of the delays in you claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,
Kusha Naidoo