CM
Constance M

1 reviews | Active since Mar 2009

06 Oct 2015, 12:22

DELAY

I am actually starting to believe the rumours that Alexander Forbes is bankrupt. My brother has been calling these people for the past 3 months and i have been in communication with their Twitter team for the past 4 weeks but guess what? Up until today we don't know what is happening and he is still struggling financially, I mean he stopped working in June, do you think this is fair? The stories from the call centre change everyday and they refuse to put us in touch with anyone in a senior position. The supervisor that we were dealing with now went into hiding, he does not answer nor return calls. I am in consultation with our union, we will make sure that the employees in my company are given a choice on who to invest with. And you can be rest assured that i will be the first one to withdraw, we can't let you guys play with people like this. Disgusting!

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply06 Oct 2015, 12:36
Official
Hello rhandzu,

Thank you for taking the time to advise us of the issues that you have experienced.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

Please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,
Kusha Naidoo