Defeated

I am beyond disappointed with Alexander Forbes and the way you’ve been handling the entire two pot savings claims. Your lack of communication and transparency speaks volumes about your operation. Last week after submitting documents my claim finally moved forward speedily after being stuck for 8 days. Now you’d think that since I claimed on the 7th already you would give my claim some sort of priority. But that’s not the case at all, my claim is stuck once again, at the second last step. Please do better!