Dear Ceo Frustrated Pending payout. Withdrawal provident fund.

I write this review filled with anger. Dear Ceo head of department. I worked for JD PEPKOR TRADING, I submitted my documents to Alexander Forbes Claim no *** received on the 9th of June 2022 I received my sms pending 4 to 6 weeks for finalization, to my dismay I have to follow up even calling 3 times a day I have spoken to Neo and Nakosana to name them and no supervisor is available to talk to no one in that facility has the ability to give us answers or provide any assistance. When I called on ge 18th of August I got feedback as to everything gas been submitted the 17th August 2022 was the 1st day in 15 working days the Claim will be finalized and payout completed. According to my calculations that was on the 8th of September 2022 again gone still nothing I did received however a email from Alexander Forbes a paid up certificate dated 8 September 2022 when I called to confirm what this was and why no payment I'm told crickets, now all of a sudden it needs to be submitted to Sars for a week and then they also need to verify the amount and so on a forth. Weeks and weeks on end, what the he'll is going there can someone call me back with a straight answer and insight on my payout, this is ridiculous to say the least I calling and doing follow up daily I'm sick to my stomach I worked my ass of for my contribution and they deducted promptly on time monthly, why must I struggle for what is mine. Please call me back mail me I need to know, I cannot be more clear as to my request. Your assistance would be appreciated.