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Nisha S
1 reviews | Active since Jul 2013
20 Jun 2024, 10:52
Daylight *******!!!
Please do not invest with this company! I was retrenched and I think I was taxed (still trying to query it)- but I do know that I received R22 000 less than what I was supposed to! My pay out was under R500 000 so I was NOT SUPPOSED TO BE TAXED! If I wasn't taxed, then WHERE IS MY MONEY ALEXANDER FORBES??? I have proof of the amount I was supposed to get via a statement screenshot (since there's no option to even download a statement!).
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Replies (5)0
Replies (5)
Alexander Forbes Financial Services's replyOfficial
20 Jun 2024, 11:10Dear Nisha ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply20 Jun 2024, 11:10
Official
Dear Nisha ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
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Nisha S's updateReviewer Update
20 Jun 2024, 11:24Thanks! I hope for a speedy response with feedback as well. Thanks for your prompt reply.
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Nisha S's update20 Jun 2024, 11:24
Reviewer Update
Thanks! I hope for a speedy response with feedback as well. Thanks for your prompt reply.
Alexander Forbes Financial Services's replyOfficial
20 Jun 2024, 11:43Dear Nisha,
We confirm that one of our specialists has made contact.
We confirm that one of our specialists has made contact.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply20 Jun 2024, 11:43
Official
Dear Nisha,
We confirm that one of our specialists has made contact.
We confirm that one of our specialists has made contact.
Kind Regards
Customer Insights and Escalations
NS
Nisha S's updateReviewer Update
20 Jun 2024, 13:33Received, thank you
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Nisha S's update20 Jun 2024, 13:33
Reviewer Update
Received, thank you
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Nisha S's updateReviewer Update
01 Jul 2024, 15:41Hi. Please re-send me the documents that was sent to me last week- it has disappeared from my mailbox!. Apologies.
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Nisha S's update01 Jul 2024, 15:41
Reviewer Update
Hi. Please re-send me the documents that was sent to me last week- it has disappeared from my mailbox!. Apologies.