PM
Peter M
1 reviews | Active since Apr 2021
26 Apr 2021, 08:04
Customer service please
I have lorged a query it's almost two months now. No one bothers to respond me. When I call they me hold for long and still I don't get any help. I have been sending emails and calling and still no response
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
26 Apr 2021, 08:35Dear Peter
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services
Alexander Forbes Financial Services's reply26 Apr 2021, 08:35
Official
Dear Peter
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Client services