WS
Wandie S
1 reviews | Active since Oct 2018
27 Jun 2025, 07:44
Confused civilian
How could all be well if we all had the same privileges you call me out of the blue to ask for my details for something that I have asked for two years if not three years back at least you can do is to tell me more information and ensure that this is sorted within a day cause it seems like it is a favor from your company while you have my money.
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Alexander Forbes Financial Services's replyOfficial
27 Jun 2025, 08:51Dear Wandile, At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply27 Jun 2025, 08:51
Official
Dear Wandile, At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations