XV
Xhamla V
1 reviews | Active since Jun 2023
18 Jul 2023, 13:42
Complaint
I wrote a complaint about the poor service of Alexander Forbes Financial Services about a month ago, they did respond to my review and I was hoping things will change in terms of the service but things haven't changed because that was the last communication I receive from them.
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Alexander Forbes Financial Services's replyOfficial
18 Jul 2023, 15:03Dear Xhamla
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply18 Jul 2023, 15:03
Official
Dear Xhamla
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations