XV
Xhamla V
1 reviews | Active since Jun 2023
16 Jun 2023, 16:30
Complaint
On the 28th of February I was dismissed at Clicks, so somewhere mid March I went to submit my documents so since then I haven't received any communication on when will I receive my provident fund. And I've been calling the clicks head office regarding the matter and I've been told my case was handed over to Alexander Forbes Financial Services. I would really appreciate if this matter could be resolved ASAP.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
19 Jun 2023, 08:08Dear Velaphi,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply19 Jun 2023, 08:08
Official
Dear Velaphi,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations