TM
Thabang M
1 reviews | Active since Mar 2024
27 Mar 2024, 20:41
Complaint
The compony is very *********** when it comes to provident fund payments, cause I as Thabang Malumise called the offices and I always get empty promises as to when I will get my money. They only paid one person who complained on Hello Peter whereas I'm not paid yet but we were all app**** for at the same time.
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Alexander Forbes Financial Services's replyOfficial
28 Mar 2024, 08:04Dear Thabang, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply28 Mar 2024, 08:04
Official
Dear Thabang, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations