TB
Tapiwa B
1 reviews | Active since Sept 2026
14 Sept 2026, 10:36
Complaint
Hi i have registered my claim in July 2026 with Gelmar Company and up now i haven't received my payment and i left the company i was working for going back to my country and the only south african bank i have left is my fnb business which i am the only director and i have all the documents that supports it and they still do not want to release my funds this is injustice honestly because everything on all my documents has my name on it even my company name is registered in my name as well... i don't know what else to do because i can't open up another account from here in Zimbabwe for them to deposit my funds.
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Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
14 Sept 2026, 11:27Dear Tapiwa
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply14 Sept 2026, 11:27
Official
Dear Tapiwa
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
TB
Tapiwa B's updateReviewer Update
14 Sept 2026, 16:52According to google researches it is possible to receive my provident fund into my mukuru bank zero account , how is it difficult again to get my provident fund in there when i am the one giving the go ahead to be assisted like that.
Thank you kindly assist please 🙏 I'm trying to relocate back to Zimbabwe but after working for the years i have worked and still struggle to get my payment is unfair
Thank you kindly assist please 🙏 I'm trying to relocate back to Zimbabwe but after working for the years i have worked and still struggle to get my payment is unfair
TB
Tapiwa B's update14 Sept 2026, 16:52
Reviewer Update
According to google researches it is possible to receive my provident fund into my mukuru bank zero account , how is it difficult again to get my provident fund in there when i am the one giving the go ahead to be assisted like that.
Thank you kindly assist please 🙏 I'm trying to relocate back to Zimbabwe but after working for the years i have worked and still struggle to get my payment is unfair
Thank you kindly assist please 🙏 I'm trying to relocate back to Zimbabwe but after working for the years i have worked and still struggle to get my payment is unfair