TM
Thuthukile M
1 reviews | Active since Jul 2023
04 Jul 2023, 08:25
Complain
It been almost 7 weeks awaiting for my claim nobody updating me
Helpful (0)
Replies (3)0
Replies (3)
Alexander Forbes Financial Services's replyOfficial
04 Jul 2023, 08:44Dear Thuthukile
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply04 Jul 2023, 08:44
Official
Dear Thuthukile
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
TM
Thuthukile M's updateReviewer Update
05 Jul 2023, 09:08Good morning received phone call yesterday and the promised me thy will sort it out...any update today
TM
Thuthukile M's update05 Jul 2023, 09:08
Reviewer Update
Good morning received phone call yesterday and the promised me thy will sort it out...any update today
Alexander Forbes Financial Services's replyOfficial
06 Jul 2023, 09:49 Dear Thuthukile
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge that feedback was provided to your email address listed.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge that feedback was provided to your email address listed.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply06 Jul 2023, 09:49
Official
Dear Thuthukile
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge that feedback was provided to your email address listed.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge that feedback was provided to your email address listed.
Kind Regards
Customer Insights and Escalations