SM
Sinethemba M
1 reviews | Active since Jul 2019
12 May 2022, 14:38
COMMUNICATION
ABSOLUTELY DISAPPOINTED IN THE LACK OF COMMUNICATION FROM AF, Emily Leholi and Marie Krause who were going to confirm my matter was sorted on Monday have not even taken the time to respond to any of my emails or calls.
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Alexander Forbes Financial Services's replyOfficial
12 May 2022, 15:30Dear Sinethemba At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsClient services
Alexander Forbes Financial Services's reply12 May 2022, 15:30
Official
Dear Sinethemba At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsClient services