Common Problem

This Problem looks like a common thing at AF, below al the messages I reveived from AF. <br> <br> (05/05/2015)<br> Your Retirement Fund claim form has been received. As per rules, the claim process will start on the later of date of leaving 30/04/2015 or date of last contribution 04/2015 being allocated. For further information contact Alexander Forbes on ***<br> <br> (06/05/2015)<br> Processing of your claim has now started. Should you not receive any feedback within the next 10 working days, kindly contact Alexander Forbes ***.<br> <br> (10/06/2015)<br> After more then the 10 working days I phone to find out the status of payment.<br> And was told they still busy with claim. after the call received the following again. <br> <br> Processing of your claim has now started. Should you not receive any feedback within the next 10 working days, kindly contact Alexander Forbes ***.<br> <br> (18/06/2015)<br> I received this message<br> D Engelbrecht , your payment has been rejected due to an automated bank validation process. Please call Alexander Forbes on ***.<br> <br> After phoning and confirming that the details I have and AF has is the same, Was told send copy ID and Bank statements again. Now have to wait another 5 days