MH
Masrc H
1 reviews | Active since Feb 2018
25 Jun 2020, 10:41
Clueless
No one is Alexander Forbes can explain to my what has happened to my investment balance. When I log onto the Portal it shows a nil balance. This is very worrying and no one can give me an explanation. I want to move my investment to Allan Gray where I know I will receive support.
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Alexander Forbes Financial Services's replyOfficial
26 Jun 2020, 11:20Dear Masrc
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
LTI-462
Alexander Forbes Financial Services's reply26 Jun 2020, 11:20
Official
Dear Masrc
Thank you for taking the time to advise us of the service you experienced.
I hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
LTI-462