FD
Fanie D
1 reviews | Active since Dec 2011
09 Mar 2026, 21:14
Claims fund incorrect keep on decreasing day useless service
Alexander Forbes is very useless I have monitoring my fund as I just resigned and I have to report this matter to HR office I was a corporate worker then I decided to resign but my funds went down to R32000. I have monitoring this for 2 weeks now and yet my claim still stuck didn't even went to tax am not the only complaining. Think we should bring do something about this.
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Alexander Forbes Financial Services's replyOfficial
10 Mar 2026, 08:25Dear Fanie
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply10 Mar 2026, 08:25
Official
Dear Fanie
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience