1 reviews | Active since Feb 2016
Claims department not acting on claims
I have sent countless emails to your tracking department for my unclaimed benefits, Its been two weeks now and I am told my email was only received last week and that's after I called and now the administrators have not processed my claim. Your level of service is shooking. Such a disappointment.
Dear AdoBolady
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Dear AdoBolady
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
