claims delay, lost of documents, lack of communication,

We have tried to be patient with your company but the service we receiving is not worth our patience.

I have forwarded numerous emails but clearly our request is not being attended to.

it`s highly impossible that when someone goes to sick leave, they go with people`s claims and have to wait for her to be well and fit to come back to work so then they can be attended to.

There is no way I managed to get hold of the deceased`s company but your company is having problems of getting hold of them for outstanding documents, its highly impossible and the worst part is documents are already in your position but they went to sick leave.