SM
Sefora M
1 reviews | Active since Sept 2025
16 Sept 2025, 18:10
Claimed at the begin...
Claimed at the beginning of this month and my claim is still on Assessment... Called them they said I must send an email with my 3months bank statement and my id copy I did that even though I am surprised cause this is not the first time I claim...i constantly have to do a follow up regarding my case and no one is communicating with me or giving me feed back regarding this,so im so disappointed on their customer service..and lack of communication
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
17 Sept 2025, 09:33Dear Sefora,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. We will investigate your complaint and provide feedback on the contact details provided. Regards Alexforbes Customer Experience
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. We will investigate your complaint and provide feedback on the contact details provided. Regards Alexforbes Customer Experience
Alexander Forbes Financial Services's reply17 Sept 2025, 09:33
Official
Dear Sefora,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. We will investigate your complaint and provide feedback on the contact details provided. Regards Alexforbes Customer Experience
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. We will investigate your complaint and provide feedback on the contact details provided. Regards Alexforbes Customer Experience