SQ
Siyamthanda Q

1 reviews | Active since Jan 2025

02 Jan 2025, 16:07

Claim withdrawal

Re: Withdrawal *** CRM:***

Been emailing , phoning them daily even went to complain to their complaint department all they do is make stupid excuses all the time

My claim status says : Claim registered 37 days ago

Please deal with this matter urgently

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply02 Jan 2025, 16:44
Official
Dear Siyamthanda,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 

Customer Insights and Escalation