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nomcebo M
1 reviews | Active since Jun 2016
22 Aug 2024, 14:08
Claim still not done from last month
I have send a request from last month until today no one is willing to assist me. Not even a single person that rep**** my emails or answer my calls very disappointed a big company like dis. Worse part they are in charge of peoples money. @ Farzana Subaya don’t have customer service at all and very rude
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Alexander Forbes Financial Services's replyOfficial
22 Aug 2024, 14:13Dear Nomcebo,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply22 Aug 2024, 14:13
Official
Dear Nomcebo,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations