AL
Ayanda L
1 reviews | Active since Jul 2025
25 Jul 2025, 13:04
Claim Status
My claim was submitted last month's it's been 30 days now but my claim status is sitting on Claim registered and everytime when I call them I always get different information and finding out that there is some problems or documents they need but I as not contacted I am sick and tired of calling and being told different things everytime..Alexander Forbes are not reliable at all!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
25 Jul 2025, 13:52Dear Ayanda,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply25 Jul 2025, 13:52
Official
Dear Ayanda,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations