BS
Brandon S
1 reviews | Active since Aug 2015
10 Jul 2025, 10:42
Claim process is **********
This has been the second time that im writing a review about the poor services,
The consultants have no clue,how can you tell me that my monthly contribution hasnt been paid yet im sitting with the statement that shows it has been.
They really have no clue,then they say that they will back you within 4 business days,
They just drag everything,slow service and useless consultants.
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Alexander Forbes Financial Services's replyOfficial
10 Jul 2025, 12:27 Dear Brandon, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Jul 2025, 12:27
Official
Dear Brandon, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations