KM
Karabo M
1 reviews | Active since May 2020
05 Sept 2024, 08:26
Claim not registered
My claim was lodged in August and when I check the app they’re telling me that my claim is currently unregistered and that their priority is the 2pot?? What kind of ********* business is this? So no one it’s important but just the 2 pot? I am livid I need my claim sorted out asap.
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Alexander Forbes Financial Services's replyOfficial
05 Sept 2024, 09:43Dear Karabo,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply05 Sept 2024, 09:43
Official
Dear Karabo,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations