GM
Gugulethu M

1 reviews | Active since Dec 2024

12 Dec 2024, 22:00

Claim not paid out after 5 months of application

I changed employment at the end of May 2024 from Heineken Beverages to Tiger Brands. I request that part of my funds be moved to tiger brands and another amount be paid directly to myself. The claim sat on tax application for more than 30 days and has now started afresh and is now on 7 days. I have called countless times and received a lot of promises but no payment has been done.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply13 Dec 2024, 06:26
Official
Dear  Gugulethu

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards