Claim Handled by Agent.

I'm so disappointed by the service I got from their agent Sphokazi Baleni from Tracker Tracing she's been so rude to me and home affairs officials when they were trying to explain the procedure to her she hung up the phone to her and called my family telling them that I was trying to ***** the family, I'm very angry with this as now my family doesn't trust me anymore thanks to her lies.Im so disappointed that a huge company like Alexander Forbes is hiring such people of low caliber.

We don't know what to do with our grandfather's claim as we dealing with this *********** person and we would like to deal direct with Alexander Forbs.