BM
Bernadette M
1 reviews | Active since Feb 2026
11 Feb 2026, 08:07
Claim
Hello Peter I am Bernadette molewitz I have tried many times to speed up my claim it has almost been a year and I'm still waiting i phoned them yesterday again and they say everytime that the lady that is suppose to sign off my claim is on leave it has been two months everyday the same thing this is my contact number ***
Helpful (0)
Replies (4)0
Replies (4)
Alexander Forbes Financial Services's replyOfficial
11 Feb 2026, 08:26Dear Bernadette
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint. We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply11 Feb 2026, 08:26
Official
Dear Bernadette
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint. We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
BM
Bernadette M's updateReviewer Update
11 Feb 2026, 08:29Then how long will that take another year to investigate this is really an unpleasant experience with you guys
BM
Bernadette M's update11 Feb 2026, 08:29
Reviewer Update
Then how long will that take another year to investigate this is really an unpleasant experience with you guys
Alexander Forbes Financial Services's replyOfficial
11 Feb 2026, 08:41Dear Bernadette,
We hereby acknowledge receipt of your complaint.
Please be advised that our complaints team will make contact with you
Regards
Alexforbes Customer Experience
We hereby acknowledge receipt of your complaint.
Please be advised that our complaints team will make contact with you
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply11 Feb 2026, 08:41
Official
Dear Bernadette,
We hereby acknowledge receipt of your complaint.
Please be advised that our complaints team will make contact with you
Regards
Alexforbes Customer Experience
We hereby acknowledge receipt of your complaint.
Please be advised that our complaints team will make contact with you
Regards
Alexforbes Customer Experience
BM
Bernadette M's updateReviewer Update
13 Feb 2026, 13:06Hi since Wednesday I received an email from you guys saying someone will phone me but yet no one did is there no possible way that this issue can be resolved because this totally unacceptable
BM
Bernadette M's update13 Feb 2026, 13:06
Reviewer Update
Hi since Wednesday I received an email from you guys saying someone will phone me but yet no one did is there no possible way that this issue can be resolved because this totally unacceptable